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Health, safety & environment

Towards Destination Green

We are committed to reducing the global impacts of travel and minimising our own environmental impacts as a business.

Improving air quality

Air quality is an important issue for public transport. Our services help reduce overall emissions from travel and we’re working closely with authorities to maximise this benefit.

Since 2010, we have reduced the average emissions of an Arriva bus by nearly 50% nitrogen oxides and over 60% particulate matter.

Alternative technologies and fuels

The potential is huge, from our electric buses in the Netherlands, Czech Republic and UK, to our entire fleet running on biofuel in Sweden. We’ve also been trialling green technology in Sweden and the UK to run more fuel-efficient bus operations.

Changing behaviours

We’re rolling out many initiatives across Europe to encourage people to use public transport more often.

From bike share schemes and bike carriers on buses to demand responsive services in the UK (ArrivaClick) and Slovenia (Kranvaj electric vehicle), we actively encourage sustainable mobility.

Behaving responsibly as a business

Reducing our own impact on the environment is also important, such as using 100% renewable electricity at our Slovenian offices and rolling out LED lighting across Europe for lighting electricity savings of up to 70%.

Our new £3m depot at Rhyl, UK, sets the standard for our future buildings, with extensive green features including solar PV and a water-recycling bus wash.

Arriva Netherlands launched a ‘together for green’ programme for passengers to donate trees to offset the impact of their journeys, with half planted in the Netherlands and half in the Philippines.

A united health and safety management system

Arriva businesses already have excellent systems in place. The task in 2017 was to create a unified system for a thriving work place.

We’ve therefore been embedding ten Environment, Health and Safety Guiding Principles for our businesses. These show the actions we’ll take to prevent incidents and deliver a great health and safety performance.

We’ve also agreed a strategy to 2020: ‘Route to Zero’. It aims for zero work injuries and holding one another accountable in becoming not just the mobility partner of choice, but the safe mobility partner of choice.

Group key statistics

Arriva is a leading international passenger transport provider.

Key financials

€5,345m

Revenue

€569m

EBITDA

€374m

Investment

Countries
14 countries
Passangers
2.4bn passenger
journeys
Employees
61,845 employees
Bus
20,790 buses
Electric car
350 car sharing
(electric cars)
Train
1,299 train sets
(heavy and light rail)
Water Taxi
21 waterbuses
Bikes
525 bikes

January 2017

Innovative multi-modal contract, Limburg

Innovative multi-modal contract, Limburg

Began our first full year of operating our innovative 15-year, multi-modal transport contract in the Province of Limburg, Netherlands.

February 2017

Journey planning app, Italy

Journey planning app, Italy

Launched cutting-edge journey planning app to make travel easier for passengers.

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New bus services in Warsaw

New bus services in Warsaw

Introduced 54 brand new, modern buses for passengers under our new eight-year contract.

March 2017

ArrivaClick

ArrivaClick

Became UK’s first national bus operator to launch this fully customer-led Demand Responsive Transport service in Kent.

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Energy efficient depot, UK

Energy efficient depot, UK

Opened a new £3m energy efficient ‘clean and green’ depot in Rhyl as part of our global journey to Destination Green.

April 2017

Bike-sharing schemes

Bike-sharing schemes

Launched bike-sharing schemes across Europe to offer passengers more transport choices for healthier, greener lifestyles. We now operate over 500 bikes.

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E20 block 1 contract extended, Sweden

E20 block 1 contract extended, Sweden

E20 block 1 contract, serving Stockholm, was extended until 2024 and is part of Sweden’s largest integrated multi-modal public transport contract.

May 2017

Electric demand responsive service, Slovenia

Electric demand responsive service, Slovenia

Launched a new and free electric-powered Demand Responsive Transport solution in Kranj city centre.

Read more
Our commitment to Galicia, Spain

Our commitment to Galicia, Spain

Acquired Autocares Vázquez to become the leading bus operator in the north of Galicia.  We have operated in the region for 15 years and this latest acquisition shows our continued commitment to our customers in Galicia.

Achterhoek Rivierenland contract extended, Netherlands

Achterhoek Rivierenland contract extended, Netherlands

The transport authority in Gelderland extended our multimodal transport contract (Achterhoek Rivierenland) for a further five years.

June 2017

Won €550m rail contract, Sweden

Won €550m rail contract, Sweden

Re-awarded an eight-year contract to run the Pågatågen train services, supporting 27m passenger journeys a year.

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July 2017

Won €1.6bn contract, Netherlands

Won €1.6bn contract, Netherlands

We were re-awarded the 15-year ‘Northern Lines’ rail concession.

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First airport shuttle bus, Hungary

First airport shuttle bus, Hungary

Introduced the first ever direct shuttle bus from Budapest international airport to the city to provide a value-for-money transport solution connecting road and air travel.

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August 2017

Largest private bus operator in Croatia

Largest private bus operator in Croatia

Acquired majority stake in the Autotrans Group, making Arriva Croatia’s largest private bus operator.

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September 2017

Launched Bus Apprentice Academies, UK

Launched Bus Apprentice Academies, UK

Two new apprentice academies, in Derby and St Helens, are training our bus engineers of the future.

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October 2017

32 new graduates

32 new graduates

Welcomed graduates from six countries onto our international graduate programme to nurture the leaders of the future.

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November 2017

A world first

A world first

Signed a contract with Stadler to introduce the world’s first zero-emission trains running on partially electrified track on the ‘Northern Lines’ – Netherlands.

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December 2017

Ticket-free travel trial, UK

Ticket-free travel trial, UK

Launched trial of ticket-free travel on the new London to Oxford route operated by Chiltern Railways – the first UK rail company to do so.

Launched new web customer ticket retailing site, UK

Launched new web customer ticket retailing site, UK

Pioneered by Chiltern Railways, this improves the Arriva customer experience by providing the best price for their journey and tailor-made information.

Health, safety & environment

We are committed to reducing the global impacts of travel and minimising our own environmental impacts as a business, while ensuring the health and safety of our employees and customers.

Read more

CO2 emissions from passenger transport

Source:
European Environment Agency

The CO2 figures are per passenger and have been estimated based on an average number of passengers per transport service, as shown.

Plane
Plane 285g CO2/km
88 passengers
Electric car
Car 104g CO2/km
1.5 passengers
Bus
Bus 68g CO2/km
12.7 passengers
Train
Train 14g CO2/km
156 passengers

Arriva – part of the DB Group

Arriva is part of the giant DB Group which has global mobility and logistics services 
in over 130 countries world-wide.

Every day, more than 300,000 DB employees help make people’s lives locally that much easier.

We’re proud to be part of the DB family.

Logo DB
Train
2.365m rail passengers 40k trains run daily
Bus
2.052m bus passengers
Emplyees
+300k employees
Freight
277.4m tons of freight carried
Countries
+130 countries
world-wide

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