Driving standards even higher
“Ensuring a smooth and safe journey is one of our main goals every day.”
Jose Luis Sotos Belinchón, Driver, Arriva Spain
Small changes mean a big difference
Driving Arriva is a group-wide project across 14 countries which focuses on the way our buses and trains are driven. It guides our 36,600 drivers to be the very best they can be to improve the journey experience.
Making small changes in driving behaviour and planning ahead can result in big improvements in punctuality and passenger comfort, and help reduce emissions and fuel consumption. Less wear and tear on vehicles also means they’re less likely to break down which, in turn, means a more reliable service.
Achieving best practice
We’re creating a blueprint across the whole of Arriva for a single, best way of driving that ensures consistency.
Measuring driving data, giving individual feedback and supporting drivers with coaching and training add up to help them make better decisions every single second of every single journey.
Driving Arriva is a pan-European initiative. Spain launched the project with a simple but powerful ‘Happiness’ campaign to successfully motivate drivers and engage with them, while Hungary held an awards ceremony in recognition of excellent driving.
And for trains…
We’ve also continued rolling out DAS (Driver Advisory System) on our UK trains fleet. This monitors a train’s timetabled path and provides advisory speeds, helping improve punctuality.